The National Federation of
Tourist Guide Associations-USA
2018 Conference Itinerary

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Wednesday, February 21

Optional Pre Tours
2:00pm - 4:00pm: African American History Tour with Joe Becton
2:00pm - 4:00pm: Union League Tour – Rare guided tour inside this historic private club. Jim Mundy

6:00pm - 9:00pm: Opening Reception
A visit to Philadelphia History Museum at the Atwater Kent. In addition, to food and drink, we will be able to visit the entire museum.

Thursday, February 22

8:45am - 9:00am: Welcome from VisitPhilly
Welcome from VisitPhilly's Meryl Levitz

9:00am - 10:15am: State of the Tourism in the US
This session, led by members of the US Travel Association, will focus on the state of tourism in the United States, including trends and expectations. It will also cover the key challenges facing tourism as well as an overview of the upcoming legislation that could impact travel. Included will be a description of the many activities in which the US Travel Association is engaged, and how guides and guide associations can be involved in and benefit from their activities.

10:15am - 10:45am: Break

10:45am - 12:15pm: Business of Guiding
This session will focus on the tourism industry, the various types of tourism organizations and their functions, individual guide and association business considerations e.g. taxes, insurance etc. Panel members include representatives from Caldwell CPA who are business advisors to many of those in the tourism industry.

12:15pm - 1:30pm: Celebrating NFTGA 20th anniversary

1:30pm - 3:00pm: National Parks and Tour Guides - Working Together
This session, led by NPS Tourism Program Manager Donald Leadbetter, will focus on updates and information from the agency. Topics will include policy and budget news, updates on entry fee and commercial use authorization policies, visitation trends and challenges, and digital tools and resources.

3:00pm - 4:30pm: Working with our Industry tourism partners
This session will focus on how NFTGA associations and their members can work most effectively with our Tourism Industry Partners. The panel will include representatives from NTA, ABA, SYTA and NAI.

5:00pm: Bus tour to One Liberty Place Observation Deck

5:30pm - 6:30pm: One Liberty Place Observation Deck

6:45pm: Board buses to dinner

7:00pm: Dinner reception
Dinner reception at the restaurant LaBuca (711 Locust Street).

Friday, February 23

8:15am - 9:45am: Technology and tour guiding - trends and challenges
This session focuses on trends in the tour guiding, 'competition' from new technology, technology to assist tour guides. Speakers include Nick Cvetkovic, Annette Morejon from Whisper System about technology aids for tour guiding as well as Fred Behnke, the Founder/CEO of MapSocial speaking about the MapSocial mobile app map-based storytelling platform and its relevance to tour guiding.

9:45am - 10:00am: Break

10:00am - 11:00am: International Tourism
This session's confirmed speakers include Jim DePhilippo, Tourism Sales Manager, Philadelphia Convention and Visitors Bureau who will speak on tourists from India. Also presenting will be Dr. Yang Yang from Department of Tourism and Hospitality Management at Temple University.

11:00am - 12:15pm: Incorporating African American and other ethnic groups perspectives
This session's confirmed speakers include GANYC member Ibrahim Diallo as well as Greg DeShields, the Executive Director at PHL Diversity Multicultural Affairs Congress.

12:15pm - 12:20pm: Conclusion and adjourn; Optional box lunch

Optional Post Tours
1:00pm: Mural Arts Tour - Mural Arts Master Guide Richard DiLullo
1:30pm - 4:45pm: The Founders' Walk APT President Ed Mauger and VP Jim Murphy will be the certified guides
2:00pm: Pre-Revolutionary War Philadelphia 1682 – 1750 APT certified guide Nick Cvetkovic