The National Federation of
Tourist Guide Associations-USA
2016 Conference Itinerary

Click to Download a Conference Schedule Time-line

Wednesday, January 20, 6:30PM - 9:00PM

Opening Reception
Opening reception held at a quintessential Washington location.

Thursday, January 21, 8:30AM - 3:00PM

State of the Tourism in the US
In 2014, U.S. travel and tourism output represented 2.6 percent of gross domestic product and generated nearly $1.5 trillion in economic output. This session will focus on the economic impact of tourism countrywide including overall trends and national and local travel initiatives.

Using Technology for Booking and Guiding Tours
Love it or hate it, technology is here to stay. This session will focus on the impact technology and on-line services have on the tourism industry. Travelers use on-line resources to find local guides. How can a local guide benefit in getting bookings?

Working lunch with round table discussions on topics selected by the attendees.

Professional Development and Certifications
Local tour guide associations strive to have knowledgeable and professional guide members. The session will focus on the best practices for attracting, training and continuing to develop well-trained guides.

Evening Activity 5:00PM - 9:00PM
We'll begin with a late afternoon behind-the-scenes tour of the US Capitol followed by a special dinner reception.

Friday, January 22, 8:30AM - 1:00PM

Working Together
Guides work with many different populations. This session will focus on best practices for juggling the various expectations of tour operators, tour escorts, coach drivers, teachers and, of course, the student and adult traveler.

Safe Guiding and Dealing with Emergencies
Accidents happen. Buses get full. Tourists get sick or injured. This session will focus on the how the tour guide can be prepared for emergencies and what to do when then occur.

The Challenges of the International Tourist
International tourism is a growing market; generating a record-breaking $220.6 billion in sales in 2014. Working with persons from across the globe can be rewarding, but it's important to recognize how cultural differences can present challenges for the tour guide. This session will focus on both international tourism trends and tips for guiding the international tourist.

Informal lunch followed by optional afternoon tours.